Maryborough Bay Glass & Aluminium

Thank you for the quick response to our order for the glass top for our kitchen table which we collected today. Thank you for the assistance with fitting it in the back of the Ranger and the extra cardboard, etc. Peter and the young fella were very helpful.

The quote process was easy. 75% deposit required to secure the job. My deposit was paid on 4/9/24, the screens were installed 28/11/24. The manufacturing process was lengthy and installation unfortunately had to be rescheduled twice due to weather and staffing. Overall service and product was good.

We had a bit of a wait but it was worth it. Door and windows fitted in record time. Very happy and would recommend them to everyone. Great Job Guys and thank you.

Absolutely shocking. I placed an order in April and they said it would take 6-8 weeks. After numerous calls and giving them the benefit of the doubt, cancelled my order when it reached 8 months and job had not even been looked at nor started. Order sheet was still sitting in office and never taken to workshop to start. Horrible, would not recommend. No company should be 8 months delayed (who knows how much longer it would’ve taken) and taking new jobs.

I was told when I ordered my windows that there was a backlog of orders on the books. I was happy to wait & the wait (not as long as I expected) was worth it. The windows are perfect & the crew that installed are second to none. Thank you Maryborough Glass & Aluminium!

Actually it's a zero rating. Tried local because we prefer to put money back into the community. After a whole year of excuse after excuse we finally had enough. Not only were we lied to again but when we said we were coming to inspect our job were then told they hadn't even started it yet. They seem to work really well if faced with insurance claims though - apparently. We had to pay '70%' deposit too. Other people I have spoken to waited 17 months. Long story short, if the expected wait time has lapsed ask to view your job, you'll save significant time and frustration dealing with extremely poor management.

Absolutely shocking service. I can not recall when I was last treated with such distain and rudeness. The constant excuses and poor business processes were not acceptable. Quick enough to take your deposit. Never again. I wanted to give a zero stars but could not......