Caught in the Act Security Solutions

When my old home security system failed I really didn’t know where to go Fortunately I was recommended to Caught in the Act Security. I received a prompt on site quotation for a modern and up to date system that met all my needs. Installation was completed by a very competent and friendly technician who patiently stepped me through the operation of the new system. I’m happy with the price and service and can confidently recommend the company, their products and customer focus.

Had theses cameras installed a few years back by Jeff who no longer works for the company. We had a problem with 1 of our cameras and rang them for 4 weeks I rang the girl in the office kept telling me someone will ring me back , after several calls finally Griesha (not sure on spelling) rings me back to tell me he has booked it in for the following Monday. Monday comes and goes no tech, no phone call. Finally got onto another company who come out to fix Caught in the Acts problem. These guys are not professional. I wouldn’t recommend them to my worst enemy.

We have used Jeff and his team at CITACT for three different houses now over the past 6 years. Always professional and helpful, great worksmanship, and the systems have never missed a beat. They make sure it's all setup and ready to use, and are always available if you have any questions. I highly recommend choosing them for your home alarm system.

Where do I start, Sachin and Caught In the act Security are a class act from start to finish. I had been quoted by another company prior and felt it was a sub-standard one size fits all system. It led me to reach out to Sachin. He went through all the ins and outs of the Hikvision system, spoke about camera locations, confirmed them all before install and took me through add-ons that could help if systems fail in any way. His knowledge is very high and instantly makes you feel at ease. Great communication. On time and he spent from 930am till 6pm on site to make sure the system was perfect and we understood how to use it. Don't go to anyone else. Sachin is your guy.

Jeff was very friendly and prompt. He showed up on time to quote for my security system and really considered the layout of my house to present the best option. The guys who came to install it did a fantastic job. Efficient, tidy, polite. Best service and competitive quote. Highly recommend.

The company responded promptly to my enquiry. The assessor and technician were very helpful, and the problem was resolved quickly.

Incredibly happy with the service that Jeff and his team provided. I was in urgent need of security cameras installed at my property and Jeff was ver responsive right from my initial contact to obtain a quote and all throughout booking installation date. Nick who installed the cameras was also amazing to deal with. The weather was so bad when he came to install but did such an incredible job getting it all done without any fuss. He was very good at explaining how to use the system. The pricing was also very reasonable and it was by far the best price I got, others were too expensive for the same number of cameras and the same quality. Thanks again Jeff and Nick! I definitely recommend these guys to anyone looking for security cameras installed!