Poolwerx Mandurah

What a professional business with excellent employees. Poolwerx did my post concrete pool clean and helped set the pool system back up. Jack was fantastic and I am very pleased my pool is in safe hands with Poolwerx.

Great customer service. The staff are very friendly and helpful. I have contacted them with a issue and they explained in a way the put my mind at ease, to resolve the problem.

Came to PoolWerx for advice on bringing back a green pool which also has a thick layer of what we thought was alge on the walls after our pool pump was out of action for three months. Turns out it is calcium build up from filling the pool from a very saline bore. I was given a huge amount of information from the guys there about bore water salinity, effects of that, how to mitigate that in the future, advice about lighting and cleaning up the pool too. Within 12 hours of adding the chemical we saw a marked difference in the alge bloom and colour and clarity of the water which was great after doing expensive battle using advice from another pool company with no effect. Wish we'd spoken to these guys first. I now have a record on file there with photos of my equipment, size of pool and through that we found that out salt cell is probably not sufficient for the pool size which is also adding to the problem. PoolWerx have a reputation for not being the cheapest in town but I don't want cheap, I want quality info and products at a reasonable price and this is what we get here. 100% will be using these guys in the future.

I am so grateful for the kind, friendly and patient support I had from the warm and knowledgeable staff at Poolwerx Mandurah. Cindy was awesome in dealing with me, especially as I was stressed when I rang seeking help, and she provided a swift solution and really took care of this customer. Can’t rate highly enough.

I highly recommend Poolwerx Mandurah thanks to the outstanding service provided by Cindy. She went above and beyond to help my elderly mother find the right pool filter, making the entire process smooth and stress-free. Cindy’s dedication, professionalism, and genuine care truly set her apart. She is a valuable asset to Poolwerx. Thanks again cheers Richard

Prompt friendly service and very helpful with my pool concerns and solutions. Excellent customer service, thanks Kaylee.

Have been to a few other pool shops on the odd occasion and it's just not the same. Cindy is friendly, knowledgeable and always willing to offer advice. I use Poolwerx for the free monthly water testing (often more frequently) as well as their products and the service is fast and professional.